Please email Makes Cents Services at (hello (at) makescents.com.au) if you have any queries about your Personal Information, how we deal with your Personal Information or would like to amend or otherwise delete your Personal Information.
We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (subject to exemptions that apply to us under that Act). We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy. Your privacy matters to us, so whether you are new to Makes Cents Services Pty Ltd or are a long-time user, please take the time to get to know our practices.
Collecting the User’s Personal Information
Makes Cents Services will not collect personal information about a User without that User’s consent and will only collect that personal information which a User voluntarily provides to Makes Cents Services.
Makes Cents Services may also collect personal information about a User from another business that you have authorised to deal with us on your behalf, from other companies that provide comparison services or other third parties.
Protecting the User’s Personal Information
Makes Cents Services will take all reasonable steps to protect the User’s personal information from loss, misuse, and unauthorised access.
Makes Cents Services will also destroy or de-identify any personal information which belongs to a User if that User requests that Makes Cents Services do so.
Use of Personal Information
Makes Cents Services will use the User’s personal information for the primary purpose of providing the User with the service or offers in relation to the service. To provide the service to the User, Makes Cents Services on-sell the User’s personal information to relevant third party businesses to obtain a quote for the User.
We may send you direct marketing communications and information about products and services that we consider may be of interest to you. These communications may be sent in various forms, including telephone, mail, SMS or email, in accordance with applicable marketing laws, such as the Spam Act 2004 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time, you may opt-out of receiving marketing communications from us by contacting us (details below) or by using the opt-out facilities provided (e.g. an unsubscribe link), or by contacting us using the details below. We will then ensure that your name is removed from our mailing list.
Makes Cents Services will receive remuneration for providing User’s personal information and data to relevant third party businesses or participating suppliers.
Other purposes for which the User’s personal information may be used include, but are not limited to:
User’s personal information may be used by Makes Cents Services and the Makes Cents Services Platform to make automated decisions or modelling including, but not limited to:
These rights to use your data extend to Makes Cents Services for an indefinite period of time. Ownership and distribution of your personal information to 3rd parties will be at the discretion of Makes Cents Services until you unsubscribe or opt-out.
The User’s personal information is hosted on servers located in Australia. (location available upon request to users)
The Data Controller is Makes Cents Services. The Data Controller can be contacted via email at
hello (at) makescents.com.au
1/9 Macedon Rd, Templestowe Lower, VIC, 3107.
Use of personal information for research purposes
Makes Cents Services may use a User’s de-identified personal information for research and development purposes without obtaining a User’s consent.
Individuals Right of Access
The User’s personal information is collected in accordance with the Privacy Act 1988 (Cth) and is held for seven (7) years.
A User can request to delete or amend any personal information stored by Makes Cents Services or its Associates, and/or request a Subject Access Request (“SAR”) by contacting Makes Cents Services via email at hello (at) makescents.com.au.
Makes Cents Services will take all reasonable steps to allow a User to access the User’s personal information unless such access would have an unreasonable impact on the privacy of other individuals and other Users.
A User can contact Makes Cents Services at any time on (hello (at) makescents.com.au) to opt out of direct marketing with the subject line as Unsubscribe.
If entrants do not consent to their details being used for future marketing purposes, the entrant should contact the Makes Cents Services by email or post on the contact details on their website. Any request to update, modify or delete the entrant’s details should be directed to Makes Cents Services via email at hello (at) makescents.com.au.
Makes Cents Services on-sell the Users personal information to relevant third-party businesses. Makes Cents Services is not responsible for the privacy practices and policies for websites and applications not owned or managed by Makes Cents Services. It is the Users responsibility to be familiar with and understand the privacy policies of other third-party sites.
Cookies and Usage Tracking
Makes Cents Services and any Associate or relevant third party may use small text files called “cookies”:
If a breach is found, the Privacy Officer will escalate the matter to management so that the process can be rectified to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation. We will endeavour to resolve all investigations within a reasonable time.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
Please contact our Privacy Officer in writing at:
Privacy Officer: Makes Cents Services Pty Ltd
Email: hello (at) makescents.com.au
Postal Address: 1/9 Macedon Rd, Templestowe Lower, VIC, 3107
USE OF THIS SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.